Kope Scallop Lace Set
December 8, 2023Circus Lace Set
December 8, 2023Kope Fitted Lace Set
GHS 2,850.00
Lace skirt paired with crop top with metallic detailing
Delivery / Exchange / Return
Shipping Within Ghana
Processing Time: Orders are processed within 1-5 working days.
Delivery Time:
- Accra: 1-2 business days via courier, after processing.
- Other Regions: 2-5 business days via DHL Express, after processing.
International Shipping
Processing Time: Orders are processed within 3-5 business days.
We ship internationally via DHL Express. Delivery times vary by destination, typically taking 7-14 business days.
Customs Fees/Import Duties: These are the responsibility of the customer.
Delivery Costs
Delivery fees are calculated at checkout based on your location.
Order Tracking
Once your order is shipped, you will receive a tracking number to monitor your package’s journey.
Returns & Exchanges
How to Initiate a Return/Exchange:
- For Local Orders in Accra: Contact us within 48 hours of receiving your order.
- For Orders Outside Accra: Contact us within 5 days of receiving your order.
- For International Orders: Contact us within 14 days of receiving your order.
A store credit may be issued for items returned after the specified period.
Please Note: Shipping fees and import duties are non-refundable.
Conditions for Returns:
- Items must be returned unworn, unwashed, with all tags attached and in the original packaging.
- Sale items and gift cards are non-refundable.
Refunds will be processed as store credit, minus shipping costs.
Shipping costs for returns are the customer’s responsibility, except when the item is faulty or incorrect.
Exchanges:
- If the new item is of equal value, we will process the exchange.
- If the new item costs more, the customer will pay the difference. If it costs less, the difference will be refunded as store credit.
- The exchanged item will be shipped once we receive the original. Delivery costs for the replacement item may apply.
Defective Items
If you receive a defective item or one that doesn’t match the description:
- Contact us within 48 hours of receiving your order at shop@bvenaj.com, including photos of the defect, or visit our store with the item.
- Once inspected and confirmed, we will provide a replacement or full refund, including shipping costs.
Contact Us
For any assistance, please reach out:
Address: B’VENAJ, C154/14 Sapele Crescent Street, Dzorwulu, Accra. (Digital Address: Nii Yebuah St. GA-122-3138)
Email: shop@bvenaj.com
Phone: +233 546 332304
Size Guide | UK | US | Bust | Waist | Hip | Shoulder to nip | Shoulder to under bust | Shoulder to waist |
EXTRA SMALL | 4 | 2 | 32 | 25 | 36 | 10 | 13 | 16.5 |
6 | 4 | 33 | 26 | 38 | 13.5 | |||
SMALL | 8 | 6 | 34 | 27 | 40 | 10.5 | 14 | 17.5 |
10 | 8 | 35 | 28 | 41 | 14.5 | |||
MEDIUM | 12 | 10 | 37 | 30 | 44 | 11.5 | 15 | 18.5 |
14 | 12 | 38 | 31 | 45 | 15.5 | |||
LARGE | 16 | 14 | 40 | 33 | 46 | 12 | 16 | 19 |
18 | 16 | 42 | 34 | 48 | 16.5 | |||
EXTRA LARGE | 20 | 18 | 44 | 37 | 50 | 12.5 | 16.5 | 19.5 |
22 | 20 | 45 | 39 | 52 | 17 |
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