Terms & Conditions

Payment Methods

  • Visa
  • Master card
  • Mobile Money

Delivery Policy

Shipping for RTW For Pieces in stock:

  • Delivery within Accra will be processed and delivered within 24hrs after payment receipt via Dispatch service.
  • Delivery within Ghana but outside Accra will be processed and shipped 24hrs - 72hrs via DHL
  • Delivery outside of Ghana will be processed and shipped 3-7 business days via DHL / FedEx
  • Pre-Ordered items will be processed and shipped 2-4 weeks after receipt.

# Shipping for Custom Made Gowns will be delivered/ shipped 2- 5 weeks prior to confirmed date.

Exchange & Return Policy

While B’venaj does not offer cash refunds, we will however issue a B’venaj store credit on fully priced (RTW) items ONLY, which can be used on your next purchase provided item(s) purchased is in good condition and returned:

  • Unworn
  • Unwashed
  • With all tags attached
  • With original package
  • Within 5 business days of purchase

#We do NOT accept returns on SALE items.