Terms & Conditions
- Master card
- Mobile Money
Shipping for RTW For Pieces in stock:
- Delivery within Accra will be processed and delivered within 24hrs after payment receipt via Dispatch service.
- Delivery within Ghana but outside Accra will be processed and shipped 24hrs - 72hrs via DHL
- Delivery outside of Ghana will be processed and shipped 3-7 business days via DHL / FedEx
- Pre-Ordered items will be processed and shipped 2-4 weeks after receipt.
# Shipping for Custom Made Gowns will be delivered/ shipped 2- 5 weeks prior to confirmed date.
Exchange & Return Policy
While B’venaj does not offer cash refunds, we will however issue a B’venaj store credit on fully priced (RTW) items ONLY, which can be used on your next purchase provided item(s) purchased is in good condition and returned:
- With all tags attached
- With original package
- Within 5 business days of purchase
#We do NOT accept returns on SALE items.